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Privacy Policy

Last updated: 16.06.2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, online shop, newsletter, booking system, and contact forms. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Data We Collect

We collect different types of information depending on how you interact with us:

  • Orders and payments (via our online booking system or our shop): name, billing/shipping address, email, phone number, payment details (processed securely by third-party providers such as Stripe, PayPal, or card processors — we do not store payment card details).

  • Digital product purchases (e.g., eBooks): name, email address, and payment confirmation details for order fulfillment.

  • Newsletter subscriptions: name, email address.

  • Contact forms require the user to provide their name, email address, and message content.

  • Cookies and tracking technologies: data about your browsing behavior to improve your experience, analyze site traffic, and support marketing efforts.

2. How We Use Your Data

Your information is used to:

  • Process and fulfill your orders, bookings, and digital product purchases.

  • Communicate with you regarding orders, inquiries, or bookings.

  • Send newsletters and promotional information (only if you have consented).

  • Improve our website, services, and customer experience through analytics.

  • Comply with applicable legal obligations.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the footer of each message.

3. Legal Basis for Processing

We process your data based on:

  • Consent (e.g., newsletter subscription).

  • Contract necessity (e.g., fulfilling bookings, product purchases).

  • Legal compliance (e.g., tax and accounting obligations).

  • Legitimate interests (e.g., improving services, preventing fraud).

4. Cookies and Analytics

We use cookies and similar technologies to:

  • Remember your preferences and settings.

  • Analyze website traffic and usage patterns.

  • Improve website performance and content.

  • Deliver relevant marketing communications (e.g., Google Analytics, Meta Pixel).

You can manage or disable cookies through your browser settings. Disabling cookies may affect the website’s functionality.

5. Data Sharing and Transfers

We do not sell your personal data.
We may share your data only with trusted service providers (e.g., payment processors, hosting providers, email newsletter platforms) to perform necessary business functions.

Since we operate globally, your data may be transferred outside of your country of residence. When this occurs, we ensure that appropriate safeguards are in place to comply with data protection laws (e.g., the GDPR for EU residents).

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your data.

  • Correct or update inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to certain processing.

  • Withdraw consent at any time (e.g., for newsletters).

  • File a complaint with your local data protection authority.

To exercise your rights, please contact us at biuro@liboskamentoring.com.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

LIBOSKA Coaching & Mentoring
Email: biuro@liboskamentoring.com

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